The Recall Decision Exposed: Automobile Recall Timing and Process Data Set

نویسندگان

چکیده

Problem definition: There is a concerted effort across multiple academic disciplines to understand the recall decision-making process. Specifically, what steps does manufacturer take following product defect discovery and resulting in decision? This has often been limited case studies within particular manufacturer, largely due absence of consistent comparable data firms. Methodology/results: paper provides foundation for future research on decisions by processing coding textual disclosures 2,120 recalls initiated United States 27 automobile manufacturers from 2009 2018. For each recall, set time firm took make decision comparing awareness date date, whether was associated with supplier, number events process, description event. Managerial implications: Not only can these enhance providing key variables unavailable related research, but an additional indication value our also comes National Highway Traffic Safety Administration (NHTSA), regulator States. We held discussions senior leader at NHTSA’s Recall Management Division this set. discussion revealed that NHTSA not have analyzable form they might be interested using their reports, such as biennial reports U.S. Congress. signal suggests regulators, well researchers, practitioners, other safety advocates, may find useful.

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ژورنال

عنوان ژورنال: Manufacturing & Service Operations Management

سال: 2022

ISSN: ['1523-4614', '1526-5498']

DOI: https://doi.org/10.1287/msom.2022.1085